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ISA16 - sub element delimiter

Hi all,
Can someone please explain what the ISA16 SUB ELEMENT DELIMITER is for?
I got a call today from one of my customers today and they had a rather
animated discussion today with one of their partners about the purpose
behind this segment.
They (my customer) are sending a test 810 invoice out to one of their new
partners. They have sent the same 810 to a dozen or so other partners and
never had a complaint. In order to satisfy their business needs, they send
out multiple REF segments that basically contain a text field. It is really
mutually defined. The ref01 is ZZ and the ref02 contains a string that is
about 80 chars long that contains customs brokers data. The data is a text
field and for some unknown reason (thats the way its always been done)
the text contains a | (vertical bar) within this text. For example:
REF*ZZ*this is| an example| of a string | that is sent | in the ref02
The | serves as a kind of delimiter for the text itself not a true EDI
delimiter. They do this so their partners can import these strings into a
spreadsheet to print. In other words the | works like a comma in a comma
delimited string.
Now the issue that their new partner brings up is that the ISA16 should
contain this bar | as the sub-element delimiter since according to them it
is used as the string delimiter within the REF02.
Does this make any sense? Are they (the new partner) right in assuming that
the | is now the sub-element delimiter?
Any input would be appreciated.
John Fiorino
CompuSys Solutions
Softshare Application Systems Integrator
(514)592-7144 / (450)669-5506
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