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RE: (Sales)Fax to EDI/Data
The discussion is an interesting one...
If you are able to convert your trading partners away from Fax
transmissions.. then you certainly should do so. Whether it is
converting to traditional EDI, web forms, email or any other
"electronic" form of communication, that should be the first goal. But
for those companies that can not or will not force their trading
partners to change the way they do business, then fax is a reality of
life.
For those companies that must process large volumes of inbound faxes, I
suggest you take a look at some of the newer products on the market that
allow for the integration of inbound faxes with backend systems - with
little or no human intervention. OCR and data recognition technology
has continued to improve. As long as expectations are properly set at
the beginning of the project (no, the system will not recognize a hand
written purchase order that is barely legible), then you should achieve
success. You would be surprised with the number of companies using
automated systems to process thousands of inbound fax documents.
One such system is Seeburger's Paper2ERP solution. The solution uses
OCR and artificial intelligence technology to recognize data on a paper
document and eliminates the need for building templates for all of the
fax formats. In addition, during the translation process, the data is
compared with databases (customer master, item master, etc.) to insure
proper translation. Once translated, the data is integrated with any
backend system.
Scott Lewin
Seeburger, Inc.
-----Original Message-----
From: Jeff Mick [mailto:
Sent: Thursday, April 29, 2004 12:20 AM
To:
Subject: RE: [EDI-L] Fax to EDI/Data
Yaknow, Peter, this is getting tiresome. No amount of chanting "retail"
is
going to make it so, and the latest red herring about "Inc." advances
the
discussion not at all. Why do I suspect that you are asking novice-level
questions about B2Bi, disguised as pretentious, unsupported
declaratives?
You have to begin looking at the customer's needs and both sides'
business
processes. For short orders, fax (or even EDI) simply can't hold a
candle
to Web forms in the ten areas I listed, and I can't remember hearing
anyone
but you assert otherwise.
Anyway, I have nothing new to add, so let me end my participation in
this
sub-thread with two unanswered quotes from my last reply:
"Instead of describing this solution with one word ("retail"), think
about
the benefits and shortcomings from the point of view of a non-EDI,
non-ebiz
company sending in short (few lines) orders."
"Please review [my list of ten customer benefits from Web forms compared
to
fax] one at a time, and if you think any of them are not B2B benefits,
state which one and why."
I don't expect answers to those two quotes because I think you don't
understand the business part of business-to-business e-commerce.
Cheers,
Jeff Mick
Sunnyvale, California, USA
At 07:31 PM 4/28/2004, Peter Olivola wrote:
>Just because there's an Inc. after the name on the transaction doesn't
mean
>it's B2B. You are describing retail transactions, not wholesale.
>
>Peter Olivola
>708 445 0023
>
>
>
>-----Original Message-----
>From: Jeff Mick [mailto:
>Sent: Wednesday, April 28, 2004 6:24 PM
>To:
>Subject: RE: [EDI-L] Fax to EDI/Data
>
>
>Ahh, Peter. Where to begin?!
>
>At 03:25 PM 4/28/2004, Peter Olivola wrote:
> >If you're retail, this works.
>
>Yes, it would be hard to argue the Web forms don't work GREAT for this
>class of buyers.
>
> >Are we talking retail or are we talking B2B?
>
>I think you meant, "Are we talking retail or wholesale?" Or maybe you
>meant, "Are we talking B2C or B2B?" Either way, the question is
irrelevant.
>
> >One of the major problems with this approach is that it tries to
apply a
> >retail solution to a wholesale problem as you so pointedly
demonstrate.
> >
> >Peter Olivola
> >708 445 0023
> >
>
>I demonstrated nothing of the kind. Instead, I demonstrated that Web
forms
>can allow the six customer benefits listed in my quote below, all of
which
>are commonly of great interest to business buyers, and to a lesser
degree
>to consumer buyers. Please review them one at a time, and if you think
any
>of them are not B2B benefits, state which one and why. Oh, you can add
>instant credit approval as item 7, impossibility of using an invalid
part
>number as item 8, and instant denial of forbidden materials and
forbidden
>ship-to addresses as items 9 and 10.
>
>As to your notion of a "retail solution," there is nothing inherently
>"retail (B2C)" about Web forms. (On the other hand, the cost and
complexity
>of high-end supply chain solutions renders them inherently B2B.) Web
>browsers are widely deployed, widely understood, and secure (SSL).
Compared
>to fax, they have all of the customer benefits cited below. Instead of
>describing this solution with one word ("retail"), think about the
benefits
>and shortcomings from the point of view of a non-EDI, non-ebiz company
>sending in short (few lines) orders.
>
>Jeff Mick
>Sunnyvale, California, USA
>
>
>
>
>
>.
>Please use the following Message Identifiers as your subject prefix:
><SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC>
>Access the list online at: http://groups.yahoo.com/group/EDI-L
>
>Yahoo! Groups Links
>
>
>
>
.
Please use the following Message Identifiers as your subject prefix:
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