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RE: (Sales)Fax to EDI/Data
What kind of accuracy and on going reliability is this experiencing? This
is the reason such technology has not been adopted. Systems which function
acceptably after some period of tweaking seem to deteriorate over time with
changes in customer document format, new customers, etc., and require a
level of hands on support not originally promised or anticipated. At some
point, it becomes easier (including more economical) to just key them in
again.
Peter Olivola
708 445 0023
-----Original Message-----
From: Lewin. Scott [mailto:
Sent: Thursday, April 29, 2004 6:52 AM
To: Jeff Mick;
Subject: RE: [EDI-L] (Sales)Fax to EDI/Data
The discussion is an interesting one...
If you are able to convert your trading partners away from Fax
transmissions.. then you certainly should do so. Whether it is
converting to traditional EDI, web forms, email or any other
"electronic" form of communication, that should be the first goal. But
for those companies that can not or will not force their trading
partners to change the way they do business, then fax is a reality of
life.
For those companies that must process large volumes of inbound faxes, I
suggest you take a look at some of the newer products on the market that
allow for the integration of inbound faxes with backend systems - with
little or no human intervention. OCR and data recognition technology
has continued to improve. As long as expectations are properly set at
the beginning of the project (no, the system will not recognize a hand
written purchase order that is barely legible), then you should achieve
success. You would be surprised with the number of companies using
automated systems to process thousands of inbound fax documents.
One such system is Seeburger's Paper2ERP solution. The solution uses
OCR and artificial intelligence technology to recognize data on a paper
document and eliminates the need for building templates for all of the
fax formats. In addition, during the translation process, the data is
compared with databases (customer master, item master, etc.) to insure
proper translation. Once translated, the data is integrated with any
backend system.
Scott Lewin
Seeburger, Inc.
[Non-text portions of this message have been removed]
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