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Re: Poll: Zero quantity invoiced
John,
In my experience (my clients are either retail suppliers or auto
suppliers), if nothing was shipped, no IT1 segment is sent.
Backorders are handled differently depending on the customer. Some
customers specify "no backorders". That is, if the order was not shipped
complete, the rest of the order is automatically canceled and the remaining
quantity will be ordered on a new PO.
In other cases, the remaining quantity is automatically backordered and
shipped when ready. In this case, there are two 810s and 856s against the
original 850, the first 810 and 856 for the original shipment, the second
810 and 856 for the backorder.
And, for some customers, the issue is handled by phone (or email) between
the supplier's customer service rep and the customer's buyer. They will
decide on a case-by-case basis whether to backorder the missing quantity or
cancel the original order and reorder the remaining quantity on a new 850.
Some customers (Lowe's special orders, for example) will want their
suppliers to inform them of backorders or cancellations via an 870.
At 07:06 PM 5/27/2004, John Fiorino wrote:
>Hi everyone.
>
>I am sure I am going to get a lot different opinions on this but I just
>*need* to know what the group thinks.
>
>I need to generate pretty standard 810 invoices for some new sites. Nothing
>new here. What of zero quantities invoiced??
>
>
>I have one site that wants me to send an IT1 with zero in the IT102 to
>denote that nothing was shipped nor invoiced. I have another site that tells
>me not to send it at all when the quantity is zero. In the first example,
>the receiver can easily 'invoice-match' their invoice against their original
>PO : ordered 10 invoiced 0. In the other case the line won't be there at
>all. Was is backordered to be shipped and invoiced later?
--
Tom Brandt
Northtech Systems, Inc.
130 S. 1st Street, Suite 220
Ann Arbor, MI 48104-1343
http://www.northtech.com/
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