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RE: Transaction tracking and notification tools

From: "Parks, Howard (E) Ext. 6150" <hparks@...>
Date: Wed Jul 28, 2004  8:19 pm
Subject: RE: [EDI-L] Transaction tracking and notification tools
As a consultant, you can inform them that their hodgepodge is actually a
kludge. This won't really accomplish anything, but it will be a
billable deliverable.

The first step in any consulting job (or so they taught us at the
internal consulting class I took) is to trace and document the system as
it is. Tools will look where you tell them to look and report on what
you tell them to report. If you don't what the system is doing, you
can't know what questions to ask. I would not want to recommend
anything until that step was complete.

Howard Parks
1 Peter 4:10

-----Original Message-----
From: Mike Gilbert [mailto: Sent: Wednesday, July 28, 2004 2:08 PM
To: Subject: [EDI-L] Transaction tracking and notification tools

I am hope I understand my clients problems well enough to get some
advice to offer back to them.

They have a hodgpodge of technologies




 
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