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Re: (SALES)Re: FAX-2-EDI solutions wanted

From: Randy Wilson <RANDYW@...>
Date: Thu Aug 26, 2004  6:36 pm
Subject: Re: [EDI-L] (SALES)Re: FAX-2-EDI solutions wanted
> Galagir,
>
Over a short period of time the
> accuracy of the identification of information on the incoming faxes
> grows very high, and requires little interaction from your CSR's.
>
>
This approach still has a problem in that the fax protocols are
delivering images not data. Phone lines get noisy especially in long
distance situations. Pages and or lines are missed and or garbled.

This is the fatal flaw in the use of fax. Thinking that data accuracy can
be very high with an image delivery protocol will ultimately frustrate
you.

We have been down this road before.

Randy Wilson
Farnell Packaging Limited




 
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