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Re: Changing VANS
Ken,
We moved from GXS to Inovis last January and have been extremely
satisfied with our decision to move.
Pricing was so attractive (especially compared to GXS) that it caused
me to do even more research because I thought the same thing
about "you get what you pay for". Even after all the research and my
own reference checking......we decided to move to Inovis and I have
no regrets. (Well, I have one...I wish we would have moved to Inovis
sooner!.)
As for network service.....we are connecting to Inovis via IP through
our TLE software. (We were connecting asynch with GXS.) We saw
amazing improvements in our communication times and support times in
going to Inovis. We went from 15-20 minutes transmission times on GXS
to less than 5 SECONDS with Inovis (this includes translation!!!).
I was spending 20+ hours a month researching an average of 30 comm
problems with GXS, investigating missing documents that were marked
at GXS, but not yet received by us. In the last 6 months, I've
spent less than 30 MINUTES per month on Inovis comm issues.
If I had to rate Inovis on a 1 to 10 scale (10 being the best), there
is no question I'd give them a 10+ !!!
Feel free to email me directly if you want any more info on our move
to Inovis.
Just a note, ICCNet is out of Atlanta...not New York.
Mindy Stevens
Global EDI Coordinator
Woodward
--- In "Ken Kasper" <ken_kasper@t...> wrote:
>
>
> Hello all,
> I am considering a VAN change from Sterling:Commerce to Inovis.
The
> reason for change is the cost, but I am concerned that the old
> addage "you get what your pay for" is going to come back and bite
> me. Has anyone gone through a VAN change and have "horror" stories
> to tell? Does anyone use Inovis and have a rating? Thanks for
your
> input.
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