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RE: Re: Changing VANS
Hello Everybody
Ive read with attention all the emails related to Changing VANs.
I need to change VAN for one of my customer because the lousy service
that we are getting at this point. We have communication with
DaimlerChyrsler, Ford and pretty soon with GM, and as everyone here I do
need a reliable service and a decent customer service.
Im tired of missing transmission and very long delivery times.
Has any of you have experience with these particular trading partners
and a VAN that could delivery the service?
Thanks in advance,
Héctor Padilla
Yfos
EDI/EC
Monterrey, México.
U > -----Original Message-----
U > From: m_stevens75 [mailto:
U > Sent: Jueves, 14 de Octubre de 2004 08:29 a.m.
U > To:
U > Subject: [EDI-L] Re: Changing VANS
U >
U >
U >
U >
U > Ken,
U > We moved from GXS to Inovis last January and have been extremely
U > satisfied with our decision to move.
U >
U > Pricing was so attractive (especially compared to GXS) that it
caused
U > me to do even more research because I thought the same thing
U > about "you get what you pay for". Even after all the research and
my
U > own reference checking......we decided to move to Inovis and I have
U > no regrets. (Well, I have one...I wish we would have moved to
Inovis
U > sooner!.)
U >
U > As for network service.....we are connecting to Inovis via IP
through
U > our TLE software. (We were connecting asynch with GXS.) We saw
U > amazing improvements in our communication times and support times in
U > going to Inovis. We went from 15-20 minutes transmission times on
GXS
U > to less than 5 SECONDS with Inovis (this includes translation!!!).
U > I was spending 20+ hours a month researching an average of 30 comm
U > problems with GXS, investigating missing documents that were marked
U > at GXS, but not yet received by us. In the last 6 months, I've
U > spent less than 30 MINUTES per month on Inovis comm issues.
U >
U > If I had to rate Inovis on a 1 to 10 scale (10 being the best),
there
U > is no question I'd give them a 10+ !!!
U >
U > Feel free to email me directly if you want any more info on our move
U > to Inovis.
U >
U > Just a note, ICCNet is out of Atlanta...not New York.
U >
U > Mindy Stevens
U > Global EDI Coordinator
U > Woodward
U >
U >
U >
U > --- In "Ken Kasper" <ken_kasper@t...> wrote:
U > >
U > >
U > > Hello all,
U > > I am considering a VAN change from Sterling:Commerce to Inovis.
U > The
U > > reason for change is the cost, but I am concerned that the old
U > > addage "you get what your pay for" is going to come back and bite
U > > me. Has anyone gone through a VAN change and have "horror"
stories
U > > to tell? Does anyone use Inovis and have a rating? Thanks for
U > your
U > > input.
U >
U >
U >
U >
U >
U >
U >
U >
U > ------------------------ Yahoo! Groups Sponsor
U >
U > .
U > Please use the following Message Identifiers as your subject prefix:
U > <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC>
U > Access the list online at: http://groups.yahoo.com/group/EDI-L
U >
U > Yahoo! Groups Links
U >
U >
U >
U >
U >
U >
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