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<EVENT>So. Calif. e-Busines Forum Reminder 3/10/05
SCeBF MEETING REMINDER - March 10, 2005
With tight budgets the rule these days, managing IT and eBusiness is a
bigger challenge than ever. A critical success factor is moving to a stable,
cost effective infrastructure, which is born of design and management, not
luck. Come to our March meeting to find out how the latest management best
practices can move you from a reactive to a proactive style of IT
management.
DATE: Thursday, March 10, 2005 (Note unusual date)
PLACE: Southern California Edison Montebello Service Center
1000 Potrero Grande Drive
Monterey Park
(See Driving Directions below)
TIME: 9:15 - Coffee and Registration (Note unusual start time)
9:30 - Meeting begins
10:30 - Networking break
10:45 - Program continues
12:00 noon - Adjournment
Meeting Hosts: Southern California Edison and Southern California e-Business
Forum
TOPIC: "Best Practices in IT "
SPEAKER: Bob Dempsey, Southern California Edison and Chair of Scebiz4m
The world of IT management is seeing at least one major new departure in
"Best Practices," and it's called "ITIL," short for Information Technology
Infrastructure Library. SCEBIZ4M's own Bob Dempsey will share with us the
concepts behind this new best practice in management of the IT service
processes. ITIL is an international effort to establish best practices for
IT Service Management. ITIL takes a holistic view of IT service offerings
and defines best practices for 10 IT Service Management Process areas, which
Bob will introduce and discuss:
Configuration Management
Service Desk
Incident Management
Problem Management
Change Management
Release Management
Service Level Management
Financial Management For IT Services
Availability Management
Security Management
ITIL was introduced in the UK and is now being used in IT organizations at
many large corporations around the globe.
DRIVING DIRECTIONS TO SOUTHERN CALIFORNIA EDISON, MONTEREY PARK:
The Southern California Edison Montebello Service Center is located at:
1000 Potrero Grande Drive
Monterey Park
This is a few miles east of downtown Los Angeles, just north of the Pomona
(CA-60) freeway and between the Long Beach (710) Freeway to the west and the
San Gabriel (605) freeway to the east. When you arrive, park in the lot to
the west of the main building, and go to the main entrance of the building.
Once in the lobby, the meeting room is on the right just after you enter the
front doors of the facility. There is usually a person at the Reception Desk
if needed.
FROM POINTS SOUTH OF DOWNTOWN & ORANGE COUNTY
* Take the Long Beach Freeway (I-710) northbound to the eastbound Pomona
Freeway (CA-60) toward Pomona
* Exit at Garfield Ave./Wilcox Ave. The exit ramp will put you eastbound
onto Via Campo.
* Go past Wilcox to E. Markland Dr. and turn left (north) onto E. Markland
Dr.
* Go under the freeway, then turn right onto Potrero Grande.
The meeting site is on the right just past Saturn Street/Greenwood Avenue.
FROM THE I-10 (SAN BERNARDINO) FREEWAY:
* Exit at Del Mar Ave. and go south on Del Mar nearly 3 miles to Potrero
Grande. Bear right onto Potrero Grande. The meeting site is on the left just
past the cemetery and before Saturn Street/Greenwood Avenue.
FROM THE POMONA (CA-60) FREEWAY EASTBOUND (HEADING AWAY FROM DOWNTOWN):
* Exit at Garfield Ave./Wilcox Ave. The exit ramp will put you eastbound
onto Via Campo.
* Go past Wilcox to E. Markland Dr. and turn left (north) onto E. Markland
Dr.
* Go under the freeway, then turn right onto Potrero Grande. The meeting
site is on the right just past Saturn Street/Greenwood Avenue.
FROM THE POMONA (CA-60) FREEWAY WESTBOUND (HEADING TOWARD DOWNTOWN):
* Exit at Garfield Ave./Wilcox Ave., and head to the right toward "Potrero
Grande." The meeting site is on the right just past Saturn Street/Greenwood
Avenue.
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