Re: another round of testing fee's

2/14/06

> I was just greeted with an email outlining some EDI mapping changes from one
of our customers.  The changes don't bother me as
much as them charging me to test their new changes they want to implement.

Just the perspective of an old executive who really did value his vendors....

I realize implementing changes to our EDI system will cost our vendors time and
money,  just as it will cost us time and money to
implement those changes on our end.

I'll ask our vendors to absorb their cost of those changes. I won't ask them to
absorb ours as well; after all, we're the only party
who benefits from those changes.

That is, I think this can only be satisfactorily - and fairly - resolved
somewhere above the pay grade of your customer's "EDI
Contact"

Michael Mattias
Tal Systems, Inc.
Racine WI