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Re: <TECH>, GEIS 800 -> neat trick
Thank you for that information. It is timely and useful. I would point out
however
that both times this information was posted it was from Australia. Is the
Australian branch of GEIS the only one to provide any kind of support? Does the
US
branch know how to handle situations in its back yard?
I may sound a little terse but with an impending rate increase approaching I
want to
get the support I am paying for.
wrote:
> Hi List, since it look like parts of GEIS are down, here is what
> Michael Burbury from GEIS wrote a couple of weeks ago.
>
> "If you dial Async to GE on their 9.6Kbps rotary, you can also call
> the GE
> HPN rotaries at 33.6Kbps.
>
> When you dial a GE HPN rotary, you will be prompted with:
>
> HPN Country Node number and so on....
> *
>
> At the "*" prompt, send "mkiii" (lower case) and Enter.
> This will result in "U#=" being returned and you will be on MKIII
> ready to
> do what you normally would do if you dialed the 9.6Kbps rotary -
> except you
> will be running at 33.6Kbps (modem and line dependant). This is a
> well kept
> secret.
>
> Secondly, on behalf of GE GXS, I would like to appologise for impact
> caused
> from the loss of communications in N.Y. due to the Sept 11 disaster.
> The
> loss of some equipment in N.Y. has added extra pressure to the
> redundant
> rotaries that would normally service a smaller number of callers from
> the
> area.
> This is resulting in timeouts within the GE network for this area and
> is
> being actively worked on by GE network representatives to restore full
> service to our customers.
>
> Thankyou and Best Regards,
>
> Michael Burbury
> GE ecXpress Australia.
> System Administration"
>
> Gregory Jean-Baptiste
> EDI Coordinator
>
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--
Glenn Thompson
Senior Analyst
American Trouser, Inc.
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