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RE: Question regarding Inovis Forms updates...
Gary:
I found it easier to build your own map rather then go through them.
If you would be the 1st customer requesting the map from them initially
then:
1) it will take anywhere between 4 and 8 weeks for them to complete it
2) it is likely to be delivered with errors, which it would take them some
time to fix as well :-)
3) well... Sometimes trading partner can't just wait for such a long time
:-)
While I prefer using "ready" forms if they are available, I'd still rather
build my own maps for "new" customers.
Hope it makes sense :-)
Ilia Chlaifer
E-Commerce Manager
Kids Headquarters / Wear Me Apparel
31 W.34 Street, 11th Floor, NY, NY 10001
Bus/Voicemail: (212) 736-9266 x 152
Bus Fax: (212) 563-7959
Email:
EDI Hotline Phone: (212) 736-9266 x 450
EDI Hotline Email:
EDI Helpdesk:
-----Original Message-----
From: Gary Jackson [mailto:
Sent: Friday, January 24, 2003 9:47 AM
To:
Subject: [EDI-L] Question regarding Inovis Forms updates...
I was wondering if anyone had experience with how long it usually take
Inovis to update an overlay after a request has been made ? I talked to
customer service on Wednesday, they said that it would take 2 days after
they received the updated spec. That seemed very fast to me, but in this
case it is a small change and I thought that it was great. I submitted the
documents this morning and got a emailed reply that it would take 5
weeks. Not the end of the world, but I was suprised at the difference in
dates.
Thanks....Gary
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