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Re: Question regarding Inovis Forms updates...

Hi Cindy,
I was surprised to get a call from Inovis and I have to admit that
Gary Mason was extremely helpful. There was a misunderstanding based on
how I asked for the overlay update, and actually because of an error in my
sunderstanding of TLW 5.2, with Gary Mason's help, it turned out that the
overlay that I had downloaded and merged actually did have the changes that
I needed. So a big thanks to Inovis !
Regards....Gary
At 12:08 PM 1/25/2003 -0500, Cindy Fishman wrote:
>Hi Gary,
>
>Inovis is usually pretty quick. I have sent them specs for start-up
>companies that needed brand new overlays built. I do believe they have a
>set time frame (basically to cover themselves) on how it will take to
>complete but they generally get it done within a few days.
>
>Thanks
>
>Cindy
>
>Cindy Fishman<?xml:namespace prefix = o ns =
>"urn:schemas-microsoft-com:office:office" />
>
>EDI Ventures LLC
>
><http://www.ediventures.com>www.ediventures.com
>
>(908)757-6700
>
><?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" />
>
>
>
>
>
>
>
>
>
>
>
> >From: Gary Jackson
> >To:
> >Subject: [EDI-L] Question regarding Inovis Forms updates...
> >Date: Fri, 24 Jan 2003 08:46:41 -0600
> >
> > I was wondering if anyone had experience with how long it usually take
> >Inovis to update an overlay after a request has been made ? I talked to
> >customer service on Wednesday, they said that it would take 2 days after
> >they received the updated spec. That seemed very fast to me, but in this
> >case it is a small change and I thought that it was great. I submitted the
> >documents this morning and got a emailed reply that it would take 5
> >weeks. Not the end of the world, but I was suprised at the difference in
> >dates.
> >
> >Thanks....Gary
> >
>
>
>----------
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[Non-text portions of this message have been removed]
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