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Re: Question regarding Inovis Forms updates...
Hi Gary,
Inovis is usually pretty quick delivering overlay updates. I have requested
specs for start-up companies requiring brand new overlays and I received
them within a week. I do believe they have a set time frame (basically to
cover themselves) on how long it will take to complete but they generally
get it done within a few days.
Thanks
Cindy
Cindy Fishman
EDI Ventures LLC
www.ediventures.com
(908)757-6700
>From: Gary Jackson To: Subject: [EDI-L] Question
>regarding Inovis Forms updates... Date: Fri, 24 Jan 2003 08:46:41 -0600
>
>I was wondering if anyone had experience with how long it usually take
>Inovis to update an overlay after a request has been made ? I talked to
>customer service on Wednesday, they said that it would take 2 days after
>they received the updated spec. That seemed very fast to me, but in this
>case it is a small change and I thought that it was great. I submitted the
>documents this morning and got a emailed reply that it would take 5 weeks.
>Not the end of the world, but I was suprised at the difference in dates.
>
>Thanks....Gary
>
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