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RE: Average Cost question

From: "Art Douglas (San Dimas)" <ADouglas@...>
Date: Wed May 7, 2003  5:12 pm
Subject: RE: [EDI-L] Average Cost question
Softshare VAN does not charge by kilo-character. They charge a small annual
fee, plus a per-transaction charge. That's all. If you pre-purchase a
block of transactions, you can cut the cost up to about half. Simple.

No, I am not a rep. I am a customer who this year will pay 10% what I did
with the big name VAN last year.

Art Douglas
PaperPak

-----Original Message-----
From: Lanoue, John [mailto: Sent: Wednesday, May 07, 2003 9:10 AM
To: Subject: RE: [EDI-L] Average Cost question


I have just gone through with our VAN, Easylink Services. In the detailed
bill they use Message bytes not Kilo characters.
Now they send us a CD along with the paper bill which has files that we
import into excel etc... And we determin our
Kilo Characters this way.
What I do not understand here is that All vans charge by Kilo characters but
they cannot easily show you details by this
unit of measure. Easylink said that they could not get me the information
because it was to tedious to be done for one
customer.

REgards,

-----Original Message-----
From: David Frenkel [mailto: Sent: Wednesday, May 07, 2003 11:51 AM
To: Subject: RE: [EDI-L] Average Cost question



Cindy,
I'll ask the obvious questions but have you requested a detail bill from
your VAN? Every VAN bills differently but they should be able to give
you a detailed bill upon request. Call your VAN sales rep. If they
can't provide a detailed bill I would suggest looking for another VAN
that can provide this information. Good luck.

Regards,

David Frenkel
Business Development
GEFEG USA
Global Leader in Ecommerce Tools
www.gefeg.com
612-237-1966




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