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Re: Dropped Communications with QRS - Desperately looking for help!

We use PcPlus (Zmodem protocol) with our translator, EC/EDI*Wizard, for our
customers who want dial-up VAN connections and it works very reliably with
MCI's EDINET VAN service.
Call us for details if you wish.
Rgds,
Dave
Sysmark Information Systems, Inc.
800-SYSMARK (800=797-6275)
----- Original Message -----
From: "mymajah" <
To: <
Sent: Monday, September 22, 2003 8:44 AM
Subject: [EDI-L] Dropped Communications with QRS - Desperately looking for
help!
> I just found this forum and the information is terrific. Thanks for
> all of the valuable knowledge.
> My company uses Inovis version 2 on the way to version 5. QRS is our
> VAN. We use a dialup connection and have a substantial amount of
> dropped communication sessions. The problem with the drops is
> sometimes they become duplicate sends. Our software thinks that
> nothing made it to the van, while the van does receive some
> transactions. When the next communication resumes it resends the
> already sent documents along with any new documents on the original
> control number. YIKES! Our systems guy and myself have had many
> calls with QRS,IBM, and Inovis. We have traced the line, sent the
> reports and still no resolution..With a highvolume fourth quarter on
> the horizon, I am a little nervous....
> I have two questions...
> 1. Has anyone else had this problem and how did they correct it?
> 2. Does anyone have Inovis and communicate with QRS via FTP? Is
> there additional hardware/software necessary for this type of
> communication?
> Any information that anyone has would be very helpful.
> Thanks so much.
>
>
>
>
>
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