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Re: What sort of group is this?

From: "rkasnick" <rkasnick@...>
Date: Mon Jan 26, 2004  3:20 pm
Subject: Re: What sort of group is this?
Hello Kurt. You are correct in that some business managers have been
short-sighted enough to think "once I have EDI processing my orders I
can reduce headcount", however those that fully understand the process
soon realize that instead of reducing headcount, implementation of an
integrated EDI solution allows the reallocation of headcount into
activities that directly improve the bottom line, such as improved
customer service, becoming proactive in the sales cycle through
up-selling and cross-selling activities, etc.

Of course, there always has to be someone who manages the process,
whether that person is internal or an outside consultant.

As long as I am on my soapbox, I do not blame any particular country
for the outsourcing of American jobs. In a global economy that will
happen. The loss of American jobs is a direct result of American
companies trying to lower their costs to compete. What American
management fails to realize is that outsourcing is ultimately a
suicide strategy. Someone who has been put out of a job through
outsourcing is in no position to buy a non essential product at any
price, and if enough people are in that position that will ultimately
lower the overall sales volume for those products. What a vicious
downward cycle. Better would be for companies who manage to lower
their costs to also lower their price. More sales at a lower volume
means more profits in the long run. Too bad, I don't think THAT will
happen any time soon. There are too many MBA types who think their
social conscience should stop at "make myself look good to my
employers at all costs and to hell with the rest of the world".

Ok, off my soapbox, get my flame-retardant suit fitted and put on.....

Regards
Rod



--- In "Kurt Svensson" <kurt@i...> wrote:
> Suzanne Nichols wrote:
> > I've been a part of this group for several years, and am alarmed
by the
> > comments I've been seeing lately. I was of the opinion that this
list was
> > a forum for EDI professionals to exchange information. What I've seen
> > lately is some rather windy notes about outsourcing that assume
that only
> > Americans subscribe to this list. Although I happen to be
American, I do
> > business electronically with many countries around the world, and I am
> > concerned that these sorts of comments will alienate the very
people who
> > can provide valuable information about doing business globally.
> >
>
> Just a (stupid ?) question:
> When (American) companies introduce EDI, is it not, among other things,
> to get rid of some of the people in the "Incoming orders deparment"
? Is not
> then the EDI-consultant in some way part of this "get rid of people"
schema
> ?
>
> Regards
> Kurt Svensson
> www.inobiz.se




 
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