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RE: Re: What sort of group is this?
I couldn't agree more, Dawn.
I've been doing EDI/e-commerce for over 10 years. Having an EDI person on staff
enables a company to reap the benefits of integrating EDI with business
processes and the business applications. The benefits were mentioned earlier
today in posts to this discussion group. In addition, a well designed EDI /
e-commerce system manages much of the auditing and trading partner relationship
work automatically creating additional savings.
I'm not trying to bash companies that provide outsourced EDI communications,
they have their place and I have recommended some to my clients; but the
knowledge inside the company is critical to an efficient e-Biz system.
Robert Newman
New Synergy Inc.
-----Original Message-----
From: Field, Dawn [mailto:
Sent: Monday, January 26, 2004 11:08 AM
To: William J. Kammerer; EDI-L Mailing List
Subject: RE: [EDI-L] Re: What sort of group is this?
In my job mapping is the smallest portion of what I do. Business specific
knowledge is critical to ensure implementing one thing doesn't cause problems in
other areas. I am always bridging the gap of technical and business knowledge
for both internal clients and external clients/vendors. The business relies on
my expertise heavily and so far has chosen to keep the direct interaction with
our external customers in-house. That isn't to say that it couldn't be
outsourced, just that there is some competitive advantage to keeping it in-house
and luckily for me the business still recognizes that value.
Thanks,
Dawn
Dawn Field
Principal IT Developer
Medtronic Integration Services
(800) 459-5016
-----Original Message-----
From: William J. Kammerer [mailto:
Sent: Monday, January 26, 2004 9:48 AM
To: EDI-L Mailing List
Subject: Re: [EDI-L] Re: What sort of group is this?
Isn't EDI a natural for out-sourcing? Lots of fine red-blooded American
companies make their living doing EDI for small suppliers, insulating
their customers from the expense of a translator and the headaches of
mapping. Is there a particular competitive advantage to a company having
knowledgeable EDI staff on board when an out-sourcer can do the job?
There's no proprietary knowledge of the business involved in mapping
EDI, is there? About the only thing I can figure out is that the
outsourcer might then know customers, prices, terms and buying patterns.
But most folks trust other third-parties, like VANs, who have access to
the very same information simply by reading the EDI that passes under
their noses!
And if good reasons hold for small companies to outsource EDI, why
wouldn't they apply to big companies? - aside from the fact that it's
easier for a big company to achieve economies of scale doing EDI (and
EDI-INT to bypass VAN intermediaries) themselves.
William J. Kammerer
Novannet, LLC.
Columbus, US-OH 43221-3859
+1 (614) 487-0320
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