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Re: What sort of group is this?

From: "svg1970" <svg1970@...>
Date: Mon Jan 26, 2004  6:15 pm
Subject: Re: What sort of group is this?
It is good to see that members on this group are willing
to look in a positive manner at the pros and cons of
outsourcing, especially in EC/EDI areas.

I do not think any company should completely get rid of
of the department and hope to outsource the entire activities.
I do not beleive anyone is doing that either. Most of
the times routine mapping activites, resolving production
support etc may be good candidates for outsourcing. In some
cases, it may be even a good idea to outsource some
support activities to firms who can provide round-the-clock
services taking advantage of time differences in US
and countries like, say, India.

I do not think the role people like Dawn Field perform
will ever be outsourced. It should not be.

Regards,
S Vengat




--- In "Newman, Bob P." <bnewman@m...> wrote:
> I couldn't agree more, Dawn.
> I've been doing EDI/e-commerce for over 10 years. Having an EDI
person on staff enables a company to reap the benefits of integrating
EDI with business processes and the business applications. The
benefits were mentioned earlier today in posts to this discussion
group. In addition, a well designed EDI / e-commerce system manages
much of the auditing and trading partner relationship work
automatically creating additional savings.
>
> I'm not trying to bash companies that provide outsourced EDI
communications, they have their place and I have recommended some to
my clients; but the knowledge inside the company is critical to an
efficient e-Biz system.
>
> Robert Newman
> New Synergy Inc.
>
> -----Original Message-----
> From: Field, Dawn [mailto:dawn.field@m...]
> Sent: Monday, January 26, 2004 11:08 AM
> To: William J. Kammerer; EDI-L Mailing List
> Subject: RE: [EDI-L] Re: What sort of group is this?
>
>
> In my job mapping is the smallest portion of what I do. Business
specific knowledge is critical to ensure implementing one thing
doesn't cause problems in other areas. I am always bridging the gap
of technical and business knowledge for both internal clients and
external clients/vendors. The business relies on my expertise heavily
and so far has chosen to keep the direct interaction with our
external customers in-house. That isn't to say that it couldn't be
outsourced, just that there is some competitive advantage to keeping
it in-house and luckily for me the business still recognizes that
value.
> Thanks,
> Dawn
>
> Dawn Field
> Principal IT Developer
> Medtronic Integration Services
> edi@m...
> (800) 459-5016





 
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