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RE: JCPenney 753/754

From: "Bob Ball" <bball@...>
Date: Tue Jan 27, 2004  10:56 pm
Subject: RE: [EDI-L] JCPenney 753/754
Peter;

We just completed the 753 / 754 process with J C Penney. The 753 is a
Request for Routing, and the 754 is the response document - Routing
instructions. For those who have been trading documents for awhile with J C
Penney, they'll know that, JCP has been assigning all of their retail stores
to SSC's or Supply Centers. This 753 / 754 is just a further enhancement to
their plans.

The way it works is when our Shipping Department had an order that
weighs 4500 lbs or more, they would have normally called J C Penney for
routing instructions. Now they just do it using the 753. This tells J C
Penney that an order is due to be shipped please clarify the routing. J C
Penney can then come back and tell you "Don't ship it USF Bestway, we want
you to ship it Roadway Express (or whoever is still in business this week)".
This is probably due to special shipping agreements they may have with some
of the larger carriers. I also feel that it is one way JCP is redirecting
the shipments to locations that are more efficient for their needs. When you
transmit a 753, they are suppose to get back to you with your routing
instructions by 12 noon the next day.

The real challenge will be for those that have prepared the Master Bills
of Lading, and labels for the shipment. Those that have already applied the
labels to the cartons will most likely have to re-print the labels and
re-create the bills of lading, master bill of lading, and re-label the
cartons.

The test was rather simple, I just transmitted the 753, and because
there was an error in the document, I received an email regarding the error
(this will be how JCP handles any errors for this document). I recreated a
new 753 and sent it out. I got a 754 back the next day and reviewed the
data. It seemed to look just fine. So I emailed JCP to request a production
status for this transaction.

"I am wondering if this is a EDI function that typically belongs in the
carrier/warehouse."

My guess is yes, this would be initiated by the warehouse. My
involvement would be to transmit the document (which is requested by the
warehouse), I would receive the 754 and produce a report from that data
which I would then route to the shipping department.

Timing is critical on this. If I hold off on processing the 754, then
the JCP carrier will show up and will not have an appointment etc... there
could be all kinds of nightmares as a result of procrastination.

Hope this answers your questions

If you have any questions or I may be of any assistance, please let me know.

Thanks,

Bob Ball
EDI Administrator
Hi-Tec Sports USA
(209) 545-1111 xtn 325
-----Original Message-----
From: Peter [mailto: Sent: Tuesday, January 27, 2004 10:04 AM
To: Subject: [EDI-L] JCPenney 753/754


Sidestepping the global outsourcing ramifications, has
anyone worked with the 753/754 documents and could
provide a brief background on their function. In
particular I am wondering if this is a EDI function
that typucally belongs in the carrier/warehouse. One
of my retail supplier clients received notice from
JCPenney regarding this new EDI requirement. They use
a 3PL firm so it may end up over there.

The 753/754 is one document pair I do not have
experience with. I am wondering if other retailers
struggling under the thumb Walmart have started to
mandate obscure EDI documents to their suppliers
purely so they can levy charge-backs to increase
revenue. You know rather than actually selling stuff
to people. Just a thought...

Thanks,
Peter

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