|
[EDI-L Mailing List Archive Home]
[Message List]
[Reply To This Message]
Re: 820/EFT ?

My mistake, I had a misunderstanding. We do receive POs, etc. to apply the
cash within the 820. Here's the real problem:
They send us an 820 without account information, which is how we normally
determine who to apply the cash too. In addition, a paper check goes to
the lockbox without any remittance detail. The bank keys in the check
amount and account number and this comes to us in our automated lockbox
processing. So we get two feeds into cash application each with different
pieces of information. We currently are e-mailing a user view of the 820
to our A/R department without processing the 820 into our system. Then,
when the lockbox payment comes in, they manually key in the information
from the 820 user view to apply the payment. Has any one automatically
processed an 820 into A/R without an EFT or ACH payment? How was the
lockbox payment handled?
In addition, the customer does not do electronic payments and we were told
that they are stopping all paper remittance advices.
Lori L. Goessl
Senior Interface Analyst
JohnsonDiversey, Inc.
8310 16th Street, P.O. Box 0902, MS 785
Sturtevant,WI, USA, 53177-0902
Phone: +1.262.631.2157
Fax: +1.262.631.4051
E-mail:
|
|
Subscribe in XML format
| RSS 2.0 |
|
| Atom 0.3 |
|
|